Support

what can we do for you?

Is the app for free?

Yes the app is for free. When you signup you get to be in the free Tier. However, you can upgrade to a paid tier and enjoy additional benefits and a wider catalog

What kind of rewards are you offering?

Our rewards and offers can be "discount base", "Buy 1 Get 1", "Cashback", or "an Experience". We are always working in adding more targeted and popular rewards so always keep an eye.

How does Connecting my accounts work?

Using the open banking platform provided by the Central bank and the authorization we get from you, wickeroo would then securely connect to your accounts and aggregate your data

Do rewards vary from one Tier to another?

Yes they do. In the free Tier (Explorer), we offer certain deals and vouchers for a limited usage. Once you move into a higher tier, the app unlocks more deals in the catalog and higher usage.

What kind of operations you can perform?

Open banking platform only allows the aggregation of data for reporting and analysis purposes, nothing more.

How secure is the whole process?

We only use certified aggregators by the central bank, our app and platform are also secure and certified by security agencies

Contact

We’ll try to deliver the answers you’re looking for.

If you can't find the answer in the FAQ, please feel free to send us an email

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